Terms and Conditions

1. Who we are

AirLoom is operated by Richard Croasdale. In these terms, AirLoom, we, us and our refer to that business.

2. What these terms cover

These terms apply to your use of this website, your purchase or use of AirLoom Video, and your purchase or use of related hardware sold by us. Additional terms may apply to third-party storefronts, payment processors, app stores, or delivery providers.

3. Website use

You agree to use this website only for lawful purposes. You must not misuse the site, attempt unauthorised access, interfere with its operation, introduce malicious code, or use the site in a way that infringes the rights of others.

4. Orders, pricing and availability

Product descriptions, prices, availability, and promotional offers may change from time to time. We may refuse or cancel an order where there has been a genuine pricing error, a stock issue, suspected fraud, or another legitimate business reason. If payment has already been taken for a cancelled order, we will refund the amount paid for the affected item.

5. Software licence

Subject to these terms and any purchase conditions, we grant you a limited, non-exclusive, non-transferable licence to install and use AirLoom Video for your own personal or internal business use. You must not copy, resell, sublicense, reverse engineer, or distribute the software except where applicable law permits this despite the restriction.

6. Hardware products

If you buy physical hardware from us, such as the AirLoom Connection Kit, delivery times are estimates unless we clearly state otherwise. You are responsible for checking compatibility with your own Mac, playback device, cables, and source format before purchase. Nothing in these terms limits any non-excludable statutory rights you may have as a consumer under applicable law.

7. Your content and legal responsibility

You are responsible for the files, recordings, footage, audio, images, and other material you capture, digitise, import, process, store, export, or share using AirLoom or any related hardware.

You confirm that you have all rights, licences, permissions, and consents needed for your use of that material. This includes copyright, performers’ rights, broadcast rights, privacy rights, and any other third-party rights that may apply.

8. Copyright and digitisation of protected material

You must not use AirLoom or the AirLoom Connection Kit to capture, copy, digitise, convert, distribute, or otherwise use material where doing so would infringe copyright or related rights.

This includes commercial tapes, TV broadcasts, films, music recordings, or other protected content unless you own the rights, have the rights holder’s permission, or a clear legal exception applies to your use. The fact that you own a physical tape, disc, or recording device does not by itself mean you own the copyright in the content recorded on it.

We may suspend support, cancel orders, disable access to services we control, or refuse future business where we reasonably believe our products are being used for unlawful infringement.

9. Intellectual property in AirLoom

All intellectual property rights in the AirLoom website, app, branding, text, graphics, and other original material belonging to us remain ours or our licensors’. These terms do not transfer ownership of those rights to you.

10. Third-party services and links

Our website or products may link to, integrate with, or depend on third-party services. We are not responsible for third-party websites, marketplaces, payment processors, or software you use alongside AirLoom, and your use of those services may be governed by their own terms.

11. Disclaimers

We aim to present accurate information and make AirLoom available with reasonable care and skill, but we do not guarantee that the website or software will always be uninterrupted, error-free, secure, or suitable for every workflow, device, format, or source tape condition.

Old analogue media varies significantly in quality and condition, and restoration results will depend on the source material, playback hardware, capture chain, and user settings.

12. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to that, we will not be liable for indirect or consequential loss, loss of profit, loss of business, loss of opportunity, or loss of data arising from your use of the website, app, or hardware. If you are a consumer, nothing here affects rights you have under consumer law that cannot be excluded.

13. Termination and suspension

We may suspend or terminate access to services we control if you materially breach these terms, use AirLoom unlawfully, or create risk for us, other users, or third parties. Clauses which by their nature should continue after termination will continue to apply.

14. Changes to these terms

We may update these terms from time to time. The latest version published on this page will apply to future use of the website and, where appropriate, to ongoing services. Material changes should be reviewed alongside your checkout, licence, and support flows before they go live.

15. Governing law

These terms are governed by the laws of England and Wales. If you are a consumer living elsewhere in the UK, you may also have the benefit of mandatory protections and local court rights available under the laws of your part of the UK.